CHANGE MANAGEMENT & PROCESS IMPROVEMENT
Change Management services provide critical facilitation, tools, frameworks & support through key project phases to maximize the return on your investment.
Successful change management starts from the inside. Extracting the full value of any new technology investment requires systematic change management that relies on specific expertise and significant time & energy from internal resources.
Our Change Management service sets institutions up for sustainable success by using an expert Change Leader in the institution to provide guidance, create structure, manage complexity, reduce internal workloads and support internal change leadership and process improvement. We also leverage the latest innovative process automation software to automate and fulfill requests.
Learn more about our Change Management process here:
Examples of projects we have managed:
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Salesforce CRM- Streamlining the enrollment services pipeline.
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Strategic Collaboration- Led the development of a regional technology consortium to increase individual institution effectiveness.
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Infrastructure Upgrades and Cloud Adoption- Increasing network speed and reliability while significantly reducing cyber threats.
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Ransomware/Blacklisting Mitigation- Recovery of systems hit by ransomware and preventative measures put in place to reduce future threats.
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Institution-Wide Process Improvement- Elimination of duplicative work and increase of institution efficiency and effectiveness through integrated planning.
